Nemco Metals International Ltd
Regarding the engineer that came in (sorry I am awful with names) he was absolutely excellent. He is brilliant with customers, took time out to show and detail everything he did, especially when it was time to sign his sheet, very pleasant and polite and even shook hands on arrival and when he left. It was a pleasure to have him in the building and left a really positive feeling towards himself and Aircare from us at Nemco.
Its easy to moan and complain when things go wrong, but people don't tend to bother praising the good things from suppliers (yes it happens to us too) so I always like to when we get great service.
Keep up the good work.
Paul Bradley - Production Manager Nemco Metals International Ltd
Phoenix County Metals Ltd
I am pleased to say that the preparation, installation and customer service has been of a high standard indeed. You personally made additional effort to ensure you were aware of all requirements of our new system and that ensured the engineer arrived fully prepared and equipped to complete the job. Jason did a great job on the install and considering he spent most of the day getting wet, he was very helpful indeed. As a result when the Agilent engineer arrived, he particularly commented on how efficient the air supply was and how organised and professional both Jason and the entire installation was.
On behalf of PCM I would like to personally thank you for your help throughout and hopefully we can work together in the future.
John Hopkins - Operations Manager Phoenix County Metals Ltd
"Just a quick email to say thanks for turning our job around so quickly. And to say how well Carl did over the days he was here. To be honest we never knew he was on site! Zero disruption to production, and a good job done by a nice considerate guy!
A credit to your company"
Selectaglaze St Albans